Safety Measures

Information for Coventry Blaze games during 2021/22 – correct as of 24th January 2022. Subject to change at short notice subject to requirements from government.  

Match nights take place under the COVID-protocols being followed by both Coventry Blaze and the Skydome Arena (operated by Planet Ice), which are essentially based on current Government guidelines. 

Any change to government mandates at any point during the season will be reflected by the Skydome Arena and Coventry Blaze in the presentation of a match night. 

Following ‘Plan B’ restrictions being lifted in England, masks are no longer mandatory (however it is suggested they are worn in confined/crowded places, such as when entering the building). 

There are also no requirements for vaccination passports or proof of a negative test to attend games.

It goes without saying that you SHOULD NOT come to a Blaze game, if you are experiencing any symptoms of COVID-19. Stay home and get tested to ensure the safety of yourself and others. 

Please maintain good hygiene at all times. Wash your hands with soap and water before and during your visit, or use hand sanitiser regularly. 

Planet Ice are now a cashless facility. However, they will have the facility to accept cash payments in the instance where customers are not able to pay via card on match nights. Where there are multiple till points in food and drink locations, only one till will be accepting cash payments. Please check the signage at each till point and head to the cash till point if paying via cash. All tills within the arena will be accepting card payments.

The Coventry Blaze will continue to accept both card and cash payments on a match-night. Whilst we would encourage the use of contactless means of payment, it is not a requirement and cash is accepted.

We would highly recommend pre-purchasing your ticket/s online and having your ticket ready before you arrive at the Arena. This also applies to away supporters.  Tickets can still be purchased in cash at the box office during the week and on the day of a game.

Period break games will be carried out in a COVID secure way, for example all pucks will be sanitised following each Chuck-a-puck game.

Sadly, at this time, players will not be able to carry out fan interaction activities such as allowing supporters on to the bench to watch warm-up or have photographs as part of birthday packages although this will be regularly reviewed.

Dressing room tours will currently not be taking place, and post-game on-ice presentations will be carried out in a COVID secure manner as deemed appropriate by the club.

For the protection of the players, please DO NOT gather by either team’s dressing room before, during or after a game. 

Please also refrain from standing by the team benches at the end of the game until the players have left the benches and are lined up on their blue lines – the safety of our players and others remains our priority.

Planet Ice Policies

Genting Casino Coventry Blaze games are played at the Skydome Arena which is managed by Planet Ice.

To ensure the comfort and safety for everyone attending games, Planet Ice would like to make the following information clear to all visitors:

Bags

All bags coming into the Arena will be searched as customers enter the concourse and customers may at times be subjected to random searches at discretion of the security staff on duty. To avoid a delay in entering the venue we’d ask customers to arrive to the game a little earlier than usual, as inevitably the wait may be slightly longer than previous seasons. To further assist us we recommend bringing no unnecessary bags/holders with you.

Tickets

If you wish to exit the Arena during the game or period breaks, use the main doors only and keep your ticket with you at all times to ensure no issues in getting back inside.

Parking

Customers are advised there is no parking on the Skydome site, other than in the allotted car multi-storey park (INFO). Any customers parking on the paved areas on the Skydome site are advised that their vehicles may be removed without warning for security purposes. There is an external company regularly issuing parking charges, which is out of the control of the Arena.

Food and Drink

Customers are also reminded that externally purchased food or drink is not to be brought into the Arena. We’re more than happy to accommodate both on medical grounds and ask that evidence is supplied in these instances to ensure smooth passage into the Arena. Items found will be turned away or stored until after the game has ended, for collection upon exit.

Suspicious Activity

If you have any suspicions or safety concerns at any of our events, please speak to a member of our security team who will be happy to assist. Once again we look forward to welcoming customers old and new back to the Skydome and thank you in advance for your support in providing a safe and enjoyable venue.

For full terms and conditions of entry to the Skydome Arena click HERE.